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Conduent collaborates with BNY Mellon to build digital payments hub


Conduent Incorporated (Nasdaq: CNDT), a global technology-led business process solutions company, today announced the launch of its new Digital Integrated Payments Hub enabling businesses and public sector agencies to access secure, faster, and cost-effective options to send, request or receive payments.

By integrating the payment capabilities of BNY Mellon’s trusted infrastructure, Conduent’s new Digital Integrated Payments Hub speeds up refunds, rebates, and overpayment remediations from as many as 10 days to a matter of minutes, while providing the ability to conveniently and transparently track transactions.

Conduent is the first business process outsourcing provider to offer a centralized platform consolidating different payment processes and systems, including the latest solutions such as Real Time Payments from The Clearing House and Zelle®, reducing the cost of paper checks and creating an enhanced customer experience.

“We know that consumers increasingly prefer the convenience, immediacy, and security of established digital payment services. By adding BNY Mellon as our payments infrastructure provider, we can now offer clients across the Government, Commercial and Transportation segments new payment options that reduce costs, mitigate fraud and provide timely benefits,” said Rob Houser, Global Head of Strategy & Corporate Development at Conduent.