The agentic era has arrived, and while businesses know they must keep pace with rapid change, not all businesses have the tools to start. Mastercard is announcing a suite of services to help customers take actionable steps to integrate agentic AI into their daily operations and accelerate toward this next frontier.
Mastercard Agent Suite will combine technical support with customizable AI agents, leveraging Mastercard’s extensive payments expertise, data-fueled insights, proprietary technology platforms, and 4,000 global advisors.
Customers will be able to build, test, and deploy fit-for-purpose agents from Mastercard Agent Suite. As true execution and embedded partners, Mastercard’s global advisory team will be there every step of the way to ensure a business can evolve with technology in a way that’s customizable and configurable, no matter what the landscape brings. The need is clear: a third of enterprise software applications will incorporate agentic AI by 2028 according to eMarketer, and Mastercard expects a significant percentage of customer interactions and operational tasks to be supported by AI agents by 2030.
“Readiness is the new competitive advantage,” said Kaushik Gopal, head of insights and intelligence for Mastercard. “It’s no secret that those who lay the groundwork can embrace new commercial opportunities much faster. Mastercard Agent Suite builds on our core strengths and capabilities to ensure our customers can be both nimble and practical as they turn innovation into outcomes.”