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NMI and IRIS CRM Release Instant Gateway and Acquirer Onboarding Integration to Get Merchants Processing Faster

PR Web

NMI, a leading full commerce enablement technology company, and IRIS CRM, an NMI company and comprehensive merchant management platform servicing clients in the payments industry, today announced updates to its payment gateway boarding integration to consolidate workflows and greatly reduce time to processing for merchants, making it the first and only gateway with this type of instant onboarding.

NMI and IRIS CRM customers can now fully configure their merchant gateway set up directly in IRIS CRM, along with expanded merchant, pricing, and processor fields, which provides partners the ability to complete a merchant’s onboarding in its entirety without ever having to leave the customer relationship management (CRM) system. With these upgrades, IRIS CRM reflects NMI’s Affiliate Portal in its entirety for one-stop merchant boarding.

“Bringing this functionality and updates to NMI and IRIS CRM’s customer base allows us to support an even faster boarding process for merchants,” said Dimitri Akhrin, president of IRIS CRM. “Since NMI’s acquisition of IRIS CRM, we’ve been focusing on bringing our expertise and offerings to our joint customers to better enable easy merchant sign-up and onboarding. As the only offering of its kind on the market, these upgrades are taking an already streamlined onboarding process and making it even more automated and intuitive for users.”

Not only is the IRIS CRM boarding integration with NMI efficient and easy to use, it also removes the time-consuming, error-prone work of data entry by pulling from the merchant’s IRIS CRM account to autofill fields during the boarding process. IRIS CRM does most of the work for users by pre-populating the merchant’s information along with NMI pricing, fees, and defaults through the new configuration settings. Once the fields are populated, users review the information, select the appropriate affiliate, plan, and processor, fill in any data missing from the merchant record, and submit.