skip to main content


Al Novacek

Al Novacek

Senior Director of Product Operations

Al Novacek is the Senior Director of Product and has over 25 years of experience in merchant processing, credit card, and IT. Al handles the day-to-day management of TSG’s product suite that includes – Acquiring Industry Metrics (AIM), Global Enterprise Monitoring (GEM), eReport, and CLIMATE. Al constantly seeks innovative ways to improve and grow the products being offered by TSG.

Al has been at TSG for over 5 years, but previously worked as a Senior Project Manager at Citi Bank, QA Manager at Planet Group, and before that he spent nearly 20 years at Fiserv – (formerly known as First Data) where he had multiple roles in the IT field.

Al graduated from Iowa Western in Council Bluffs, IA and has four children. He is a huge Nebraska Husker fan and enjoys attending live music concerts in his spare time. Al is also very involved with volunteering in the community and enjoys outdoor activities.