Axios
Target is rolling out a big change to self-checkout that limits the number of items shoppers can buy at the registers, the retailer shared exclusively with Axios.
Why it matters: Shoppers and retailers have a love-hate relationship with self-checkout. The self-service registers are sometimes difficult for consumers to use and enable theft.
Driving the news: Starting Sunday, March 17, Target stores nationwide will move to “express self-checkout” with a limit of 10 items or fewer at the self-service registers, the company tells Axios.
This should speed up checkout lines, Target said. Stores also will open “more traditional lanes” that are staffed for shoppers who have more items.
The big picture: Target’s change comes as some retailers pull back on self-checkout, which they heavily invested in during the pandemic.
Walmart told Axios its stores “adjust the use of staffed checkouts and self-checkouts” from time to time and stores might start or end a day with staffed checkouts.
Dollar General officials said Thursday that they are pulling out self-checkout stands in 300 stores that have the highest levels of shoplifting, CNN reported. Thousands of stores will limit the number of items shoppers can purchase at self-checkout to five items or less, the company said.
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